The home is owned by Bymead House Ltd. The Director, Susan Blacklock, is a qualified nurse with community nursing background, having worked as a District Nurse then Health Visitor.
The Registered Manager is a qualified Nurse. She is responsible for the day to day running of the home and ensuring that the needs and welfare of the residents are met; she is supported by the Clinical Lead/Deputy Manager.
There are also two Administrators who assist in the day to day running of the office.
Bymead has a Registered Nurse on duty twenty-four hours a day to provide full nursing care.
All staff receive on-going training and new staff complete a detailed induction process. Care Staff have completed or are working towards NVQ level 2 or 3 qualifications. The Care Staff provide a large part of the residents’ day to day general care and as such, only those persons able to demonstrate a genuine desire to care for the elderly are considered for this important position.